FAQ | Magnetic Moves

Can you show me how to use the Magnetic Moves Charts?

Where can I use my Magnetic Moves Chart?

Magnetic Moves charts need to be placed on a magnetic surface such as a fridge or small white board as noted in the product description.

What is your return policy?

If there is a fault with your product or damage upon arrival, please contact us and we can discuss options for refunds or replacements.

How quickly will I receive my order?

All orders are posted within 48 hours. Beyond this, regular Australia Post times to your destination will apply. Australian based orders only.

I have a question which is not noted here...

Please contact us via admin@magneticmoves.com.au and we will be happy to assist you.

I have NDIS funds (Australia), can I use these for purchasing items?

Please confer with your plan manager regarding your personal situation under NDIS. We are happy to provide invoices or quotes to support your purchase.

How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

FREQUENTLY ASKED QUESTIONS